Terms of Use

1. Accepting these Terms

By creating an account, or by otherwise accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.

If you are accepting these Terms on behalf of an organisation, you confirm you have the authority to bind that organisation, and “you” refers to it.

2. Who can use the Service

You must be at least 13 years old to use the Service. If you are in the European Economic Area or the United Kingdom, you must be at least 16, or the minimum age set by the law of your country for consenting to online services, whichever is lower.

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, contact us at support@cookincopilot.com and we will delete it.

If you are under 18, you may use the Service only with the involvement of a parent or guardian who agrees to these Terms on your behalf.

3. Your account

You need an account to use most of the Service. We use passkeys (WebAuthn) for sign-in, which means your account is tied to the devices and authenticators you register rather than to a password.

• Keep your account information accurate and current.
• Keep your devices and authenticators secure. Anyone who can unlock a device you have registered can reach your account.
• Accounts are for one person. Do not share your account or let anyone else use it.
• Tell us promptly at support@cookincopilot.com if you believe someone has gained unauthorised access.

You can delete your account at any time from within the app, or through our account deletion page. Deleting your account does not automatically cancel a subscription purchased through the App Store or Google Play — see section 5.

4. Your licence to use the Service

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the Service for your own private, non-commercial cooking and meal-planning purposes, subject to these Terms. We reserve all rights we do not expressly grant.

The Service itself — our software, design, text, graphics, logos, and the Chef Copi name — belongs to us or our licensors and is protected by intellectual property laws. Your content remains yours; see section 6.

5. Subscriptions, credits, and billing

The Service has a free tier and several paid subscription tiers (currently Beginner, Basic, Pro, and Expert). Each tier sets how much AI usage is included in a billing cycle, along with limits on stored recipes, cookbooks, and storage. The tier details shown in the app at the time you subscribe are the ones that apply to you.

Auto-renewal

Paid subscriptions renew automatically at the end of each billing period at the price disclosed at purchase, and continue until you cancel. To avoid being charged for the next period, cancel at least 24 hours before the current period ends.

Billing is handled by the app stores

If you subscribe through the App Store or Google Play, your payment, renewal, and cancellation are handled by Apple or Google under their terms — not by us. We never see or store your card details. Manage or cancel your subscription in your App Store or Google Play account settings. We cannot cancel a store subscription on your behalf, and we cannot issue refunds for store purchases; refund requests go to Apple or Google under their policies. Nothing here limits any refund rights you have under the law of your country.

Price changes

We may change subscription prices. Changes apply from your next renewal, and we will give you notice in advance through the app or by email, along with the opportunity to cancel before the change takes effect. Where the platform requires your explicit consent to a price increase, your subscription will not renew at the new price until you give it.

Credits

Some AI features draw on credits, which you may receive with a subscription or purchase separately. Credits are a prepaid entitlement to use features within the Service. They have no cash value, are not transferable, and cannot be exchanged for money except where the law requires it.

Free accounts and welcome allowances

New accounts may receive a small one-time allowance so you can try the AI features before deciding whether to subscribe. That allowance is a promotional courtesy, not something you have bought or are entitled to. We set the amount, we may change it or stop offering it at any time, and we may reduce or withhold it where we need to protect the Service from abuse — for example where a device cannot be verified, or where many accounts are created from the same network. It has no cash value, does not recur, and is not refundable.

If your subscription ends or you move to the free tier, you do not lose your credit balance. It is retained on your account but frozen: credits cannot be spent while you are on the free tier, and no new credits accrue. Resubscribe to any paid tier and your existing balance becomes available again. Credit balances are subject to a per-tier maximum, and we may decline to add credits above that maximum.

What this means: paid plans renew until you cancel, and you cancel through Apple or Google rather than through us. Unused credits are not taken away when you stop paying — they are held and become usable again if you resubscribe.

6. Your content

“Your content” means everything you create, upload, or store in the Service: recipes, cookbooks, photos, notes, meal plans, shopping lists, preferences, and the things you say to our AI features.

Your content stays yours. We do not claim ownership of it.

To run the Service, we need your permission to handle your content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, back up, reproduce, process, transmit, and display your content solely for the purpose of operating and providing the Service to you and to the people you have chosen to share it with. That includes displaying a cookbook you have chosen to publish to other users browsing public cookbooks.

This licence is deliberately narrow. It does not let us:

• use your content to advertise or promote the Service;
• sell, rent, or sublicense your content to anyone;
• create or publish derivative works from your content outside of operating the Service; or
• use your content to train or improve AI models (see section 11).

The licence ends when you delete the content or your account, with one practical exception: if you shared or published content and another user saved their own copy, we cannot reach into their account and remove it. Their copy persists. We also keep routine backups for a limited period, and may retain anonymised billing records where tax and chargeback rules require it.

Because your content lives on our systems, please read section 18 on data loss and backups. You are responsible for keeping your own copies of anything you would not want to lose.

Content you choose to share is also subject to our Community Guidelines, which describe what may not be shared with other users and how reports, reviews, and appeals work.

What this means: you own what you make. We only get the permissions we need to actually store it and show it to you and the people you share it with — not to market with it, sell it, or train AI on it.

7. Sharing and public cookbooks

The Service lets you share recipes and cookbooks with specific people or share groups, and lets you publish a cookbook publicly so any user can find it.

• Sharing requires an active subscription. Before content is shared for the first time, and when you edit content that is currently shared, it is checked by our automated content review (Chef Copi); these checks use credits from your plan, and a given version of your content is only ever paid for once. If your subscription ends, your active shares end with it: content you shared returns to private, and re-sharing it requires a subscription again. Content you stop sharing can always be edited freely.
• Shared content may be re-reviewed when it is edited or when another user reports it — see the Community Guidelines.
• Sharing is your decision, and it is not reversible in practice. Once someone can see your content, they may save, copy, or screenshot it. Revoking access stops future access; it does not retrieve what has already been copied.
• Publishing is public. A cookbook you make public, and your display name alongside it, can be seen by any user of the Service. Do not publish anything you would not want publicly associated with you.
• Respect other people's content. Content shared with you is for your own use. Do not republish it, share it onward without permission, or present it as your own.
• Do not share another person's personal information without their consent.

8. Acceptable use

We want the Service to be safe and useful. You agree not to use it to:

• post, share, or publish content that is unlawful, defamatory, obscene, sexually explicit, hateful, harassing, violent, or otherwise objectionable;
• harass, bully, threaten, stalk, or impersonate anyone;
• infringe anyone's intellectual property, privacy, or publicity rights;
• send spam, chain messages, or unsolicited promotional material, or use the Service for unauthorised commercial purposes;
• upload malware, or interfere with, disrupt, or overload the Service or the networks it runs on;
• attempt to gain unauthorised access to any account, system, or data;
• reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent the law expressly permits it;
• scrape, crawl, or bulk-export content or AI output from the Service, other than through interfaces we make available for that purpose;
• use content or AI output from the Service to train, fine-tune, or evaluate machine-learning models without our prior written permission;
• use bots or other automated means to access the Service outside our published interfaces; or
• work around rate limits, usage quotas, credit limits, tier restrictions, or any other access or security control — including by creating multiple accounts to do so.

We have no tolerance for objectionable content or abusive behaviour. You can report content or a user directly from the app, or write to support@cookincopilot.com. We review reports and may remove content, restrict features, or suspend or terminate accounts. We review reports promptly and act on objectionable content as quickly as we can. Our Community Guidelines describe what may not be shared, and how reviews and appeals work.

9. Fair use, quotas, and abuse

AI features cost us real money per request, so every tier carries usage limits. We monitor usage for patterns that indicate abuse — for example, unusual spending spikes, usage far beyond a tier's limits, or bursts of sign-ups from a single source.

Where we detect abuse, we may automatically or manually reduce or suspend your usage allowance, throttle requests, or restrict features, including without prior notice where the activity is causing ongoing cost or harm. We will tell you when we have done so, and you can contact us to have it reviewed. If we get it wrong, we will restore your access.

What this means: normal cooking use will never trip this. It exists so that one account cannot run up unbounded AI costs or spin up throwaway accounts to dodge limits.

10. AI-generated content, accuracy, and safety

The Service uses artificial intelligence to generate and transform recipes, suggest substitutions, estimate nutrition, plan meals, build shopping lists, generate images, transcribe dictation, and answer cooking questions.

AI output can be wrong, incomplete, or inappropriate for you, and you must use your own judgment before relying on it. This matters more in cooking than in most settings. In particular:

• Allergies and dietary restrictions. Do not rely on the Service to tell you whether a dish is safe for an allergy, intolerance, or medically-restricted diet. Ingredient lists, substitutions, and dietary labels may be incomplete or wrong. Always check the actual ingredients and packaging yourself.
• Food safety. Cooking times, temperatures, and storage advice are suggestions, not guarantees. Follow recognised food-safety guidance for your region, and use a thermometer where it matters.
• Nutrition. Nutritional figures are estimates generated by software, not laboratory measurements, and should not be used for medical or clinical purposes.
• Not professional advice. The Service does not provide medical, nutritional, dietary, or health advice. Consult a qualified professional for those decisions.

We are not a “covered entity” or “business associate” under the US Health Insurance Portability and Accountability Act (HIPAA), and the Service is not subject to HIPAA. We protect your information as described in our Privacy Policy.

What this means: treat the app as a knowledgeable friend, not a food-safety authority. If someone at your table has an allergy, check the ingredients yourself — every time.

11. How we use AI — and what we don't do

To provide AI features we send the content you are working on — for example a recipe, a photo you are importing, a question you have asked, or dictated audio — to third-party AI providers acting on our behalf, who process it and return a result. Our Privacy Policy describes the categories of provider we use and what each category receives.

We do not use your content to train or improve AI models, and we do not permit our AI providers to do so either. Your recipes, photos, chats, and dictation are processed to give you a result and for no other purpose. We do not sell your content or your personal information.

We may use aggregated, de-identified statistics about how features are used — for instance, how often recipe imports fail — to operate and improve the Service. This does not include your content and cannot reasonably be traced back to you.

You can delete individual AI sessions and their history from within the app, and deleting your account removes them.

What this means: your cooking data is used to answer your request, and then it is done being used. It does not become training data, and it is not for sale.

12. Imported recipes and copyright

The Service can import recipes from a web page or video you point it at. Recipes imported this way come from someone else, and that person's rights still apply.

• You are responsible for making sure you have the right to import and store content, and for complying with the source site's terms.
• Imported content is for your personal use. Do not republish or share it in a way that infringes the source's rights. Note that in most countries a list of ingredients is not itself protected by copyright, but the written method, photographs, and surrounding text usually are.
• We do not endorse and are not responsible for content on third-party sites.

Copyright complaints

If you believe content on the Service infringes your copyright, send a notice to support@cookincopilot.com including:

1. your name, address, telephone number, and email address;
2. identification of the copyrighted work you say has been infringed;
3. identification of the material you say is infringing, with enough detail for us to find it;
4. a statement that you believe in good faith that the use is not authorised by the copyright owner, its agent, or the law;
5. a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorised to act on their behalf; and
6. your physical or electronic signature.

We remove infringing material when a valid notice is received, notify the user who posted it, and terminate the accounts of repeat infringers in appropriate circumstances. If you believe your content was removed in error, you may send us a counter-notice with the equivalent information.

13. Connected apps and third-party services

You can authorise a third-party application or AI assistant to connect to your account and act on your behalf. Before you do:

• A connected app can read and change your data — your recipes, cookbooks, shopping lists, meal plans, and sharing settings — within the scope you approve.
• You are responsible for what you authorise and for what the connected app does with that access. Only connect applications you trust.
• You can review and revoke connected apps at any time from your account settings. Revoking access stops future access; it does not recall data the app already retrieved.

Connected apps are also how you can get your content out of the Service: an app you authorise can read your recipes, cookbooks, shopping lists, meal plans, and images, which you can then keep as your own backup. See section 18. Connected apps require an active subscription.

The Service may also link to or interoperate with other third-party services. Those services are governed by their own terms and privacy policies. We are not responsible for them or for what they do with information you give them.

14. Beta and experimental features

We sometimes release features marked as beta, preview, or experimental. They are provided as-is for you to try, may be changed or withdrawn at any time, may be less stable than the rest of the Service, and may never become generally available. Please do not rely on them for anything important, and keep your own copy of content that matters to you.

15. Communications from us

We will send you messages needed to run the Service: account verification, sign-in and security notices, subscription and billing notices, and important changes to the Service or these Terms. These are part of the Service and you cannot opt out of them while you have an account.

Marketing messages are separate. We send them only where you have opted in or where the law otherwise allows, and you can unsubscribe at any time. You can manage push notifications in the app's notification settings and in your device settings.

16. Health-related information

To personalise recipes, the Service lets you record dietary preferences, restrictions, and allergen information. Depending on where you live — for example under Washington's My Health My Data Act or Nevada's SB370 — some of this may count as consumer health data.

We collect it only because you enter it, use it only to personalise your experience within the Service, and share it only with the providers who process data on our instructions in order to deliver the Service. We do not sell it, and we do not use it for advertising. You can view, change, or delete it at any time in the app, and deleting your account removes it. Our Privacy Policy describes retention and your rights in more detail.

17. Suspension and termination

You can stop using the Service and delete your account at any time.

We may suspend or terminate your account, or restrict features, if you materially breach these Terms — for example by posting objectionable content, abusing other users, infringing copyright repeatedly, or circumventing usage limits — or if we are required to by law, or if your use poses a security or cost risk to the Service or other users.

Where it is reasonable to do so, we will give you notice and a chance to put things right first. For serious or ongoing harm we may act immediately.

On termination:

• your licence to use the Service ends;
• content you shared or published is removed from public and shared surfaces, except for copies other users already saved;
• your data is deleted in accordance with our Privacy Policy; and
• if we terminated your account for a breach of these Terms, you are not entitled to a refund of any prepaid fees, except where the law or the app store's policy requires one.

Remember that deleting your account does not cancel an App Store or Google Play subscription. Cancel that separately, or you may continue to be charged.

18. Disclaimers, data loss, and backups

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, or statutory, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• the Service will be uninterrupted, secure, or error-free;
• AI output, recipes, nutritional estimates, or dietary labels will be accurate, complete, or suitable for you;
• defects will be corrected;
• the Service will meet your requirements; or
• your content will be preserved, available at any particular time, or recoverable.

Data loss and backups

We are not responsible or liable for the loss, corruption, deletion, or unavailability of your content or any other data, however it is caused. That includes loss arising from hardware or software failure, a defect or error in the Service, an interruption or discontinuation of the Service, the act or omission of a third-party provider we rely on, your own actions or those of anyone using your account, loss or replacement of a device, or termination of your account.

You are responsible for maintaining your own copies of any content that matters to you. Do not treat the Service as the only place a recipe, cookbook, photo, or meal plan exists. If something would be painful to lose, keep an independent copy of it.

If you have an active subscription, you can retrieve your recipes, cookbooks, shopping lists, meal plans, and images through a connected app — see section 13 — and use that to keep your own backup. Whether or not you do so, you remain responsible for your own copies, and our limitations of liability in this section and in section 19 apply either way.

We do keep operational backups of our systems as a matter of good practice, but they exist so that we can keep the Service running — they are not a personal restore service. We do not promise that any particular item can be recovered, and we have no obligation to attempt a recovery or to maintain backups for any period.

This applies to every account on every tier, including free accounts and any welcome, promotional, or trial allowance. Content you create using a free allowance is treated no differently from any other content: it is not guaranteed to be preserved, and we are not liable for its loss.

We are under no obligation to provide backup, export, restore, or data-recovery functionality on any tier. Where we do make such functionality available — for example retrieval through a connected app on a paid subscription — it is a feature of the tiers we designate for it, we may change, limit, or withdraw it at any time, and the fact that we offer it creates no duty to preserve, restore, or recover your content.

Nothing in this section affects your separate right under data-protection law to obtain a copy of the personal data we hold about you. That right applies on every tier, including free accounts, and you can exercise it at any time by contacting us at support@cookincopilot.com. See our Privacy Policy.

What this means: keep your own copies of anything you would hate to lose — on a paid plan you can pull everything out through a connected app. We take care of your data and we keep backups for our own operations, but we cannot promise nothing will ever go wrong, and we are not liable if it does.

Some jurisdictions do not allow the exclusion of implied warranties or the exclusion of liability for data loss, so some of the above may not apply to you. Nothing in these Terms excludes or limits any right you have that cannot be excluded or limited by law — including, for consumers in the EEA and the UK, your statutory rights and legal guarantees of conformity.

19. Limitation of liability

To the fullest extent permitted by law, neither we nor our officers, employees, or suppliers will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or content, arising out of or relating to the Service — regardless of the legal theory and even if we have been advised of the possibility.

To the fullest extent permitted by law, our total liability for all claims relating to the Service in any twelve-month period will not exceed the greater of (a) the amount you paid us in that period, or (b) one hundred US dollars (US$100).

These limits do not apply to liability that cannot be limited by law — including liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or to consumer rights that applicable law does not permit us to limit.

What this means: if something goes wrong, we are not on the hook for knock-on losses, and direct liability is capped. This does not take away consumer protections your country gives you.

20. Indemnity

To the extent permitted by law, you agree to indemnify and hold us harmless from claims, damages, losses, and reasonable legal costs arising from your content, your use or misuse of the Service, your breach of these Terms, or your infringement of anyone else's rights. We will notify you of any such claim and may take over its defence, in which case you agree to cooperate with us.

21. Apple and Google platform terms

If you obtained our app from the Apple App Store or Google Play, you also agree to that store's terms, and the following applies.

Apple

• These Terms are between you and Joshua Week only, and not with Apple. We, not Apple, are solely responsible for the app and its content.
• Your licence to use the app on Apple devices is limited to a non-transferable licence to use it on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide any maintenance or support for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the app.
• We, not Apple, are responsible for addressing any claim relating to the app, including product liability claims, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
• We, not Apple, are responsible for investigating, defending, settling and discharging any third-party claim that the app or your use of it infringes that third party's intellectual property rights.
• You represent that you are not located in a country subject to a US Government embargo or designated as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

Google

If you obtained the app from Google Play, these Terms are between you and Joshua Week only, not with Google. Google is not responsible for the app or its content, and has no obligation to provide maintenance or support for it.

22. Governing law and dispute resolution

These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws rules.

If you are a consumer resident in the European Economic Area, the United Kingdom, or another jurisdiction whose law gives you the right to bring proceedings in your local courts, nothing in this section takes that right away. The arbitration agreement and class-action waiver below do not apply to you, and you may bring proceedings in the courts of your country of residence under its law.

Talk to us first

Most problems can be sorted out quickly. Before starting a formal claim, email us at support@cookincopilot.com describing the issue and what you would like us to do. Both of us agree to try in good faith to resolve it informally for 30 days before proceeding.

Arbitration agreement

If we cannot resolve it informally, you and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except as stated below. Arbitration is less formal than a lawsuit; a neutral arbitrator decides the dispute, and the arbitrator's decision can be entered as a judgment in court.

The arbitration will be administered by a recognised arbitration provider under its consumer arbitration rules, and may be conducted by documents, telephone, video, or in person in the county where you live, at your choice. For non-frivolous claims, we will pay the filing and administrative fees to the extent the applicable consumer rules require or permit.

Class-action waiver

You and we each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class proceeding. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court and the rest of this section still applies.

Exceptions

Either of us may bring an individual claim in small-claims court if it qualifies, and either of us may seek injunctive relief in court to stop unauthorised use of, or infringement of intellectual property rights in, the Service.

Your right to opt out

You can opt out of this arbitration agreement and class-action waiver within 30 days of first accepting these Terms. Email support@cookincopilot.com with the subject line “Arbitration Opt-Out” and the email address on your account. Opting out costs you nothing and affects nothing else — the rest of these Terms still applies, and we will not treat you differently for doing it.

If you opt out, or if this section is found not to apply, disputes will be resolved in the state or federal courts located in Washington, and you and we each consent to their jurisdiction.

What this means: email us first and we will try to fix it. If that fails, disputes go to individual arbitration rather than court, and not as a class action — but you have 30 days to opt out of that entirely, and consumers in the EEA and UK keep their local courts regardless.

23. Changes to these Terms

We may update these Terms as the Service changes or the law requires. The version and effective date at the top of this page always show the current version.

For material changes we will give you reasonable advance notice through the app or by email before they take effect. Continuing to use the Service after that means you accept the updated Terms. If you do not accept them, stop using the Service and delete your account.

24. General terms

Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and us about the Service, and replace any earlier agreements about it.

Order of precedence. If a feature has its own additional terms and they conflict with these Terms, the feature-specific terms govern for that feature. Otherwise these Terms govern, except on matters of personal data, where the Privacy Policy governs.

Severability. If any provision is found unenforceable, it will be modified only as far as needed to make it enforceable, or removed, and the rest stays in force.

No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition, or sale of assets, on notice to you.

Force majeure. Neither of us is liable for delay or failure to perform caused by events beyond reasonable control, including natural disasters, war, terrorism, epidemics, labour disputes, or failures of networks, infrastructure, or third-party providers.

Notices. We may give you notice by email, in-app message, or by posting in the Service, and you consent to receiving notices electronically. Send notices to us at support@cookincopilot.com.

Survival. Sections 4 (intellectual property), 6 (your content), 10 and 11 (AI), 18 (disclaimers), 19 (limitation of liability), 20 (indemnity), 22 (disputes), and 24 (general) survive termination.

No other third-party beneficiaries. Apart from Apple as stated in section 21, these Terms give no rights to anyone other than you and us.

25. Contact us

Questions about these Terms, your account, privacy, or a report of objectionable content: support@cookincopilot.com.

Joshua Week